A young organization that started in 2016, CogentHub is headquartered in India and has a state-of-the-art delivery center based out of Salt Lake City, which works on a 24/7 basis .
At present, the BPO Unit of CogentHub is working with off-shore clients, successfully providing services like Telemarketing (outbound campaigns), Customer Care, Technical Support, Back Office support and more. Our MIS Team is comprised of internal software developers who continuously works to manage the day to day activities and work.
We firmly believe that all our businesses should function uninterruptedly hence to keep the business flow of all our clients continuous, CogentHub has developed its own BCP (Business Continuity Plan) site. The site is developed to ensure that all our resources deployed for a business segment can be transferred easily to meet optimum service delivery.
In a short span of time a large number of aspirants prefer to work with CogentHub as a brand. This has been achieved by giving individuals cross trainings and inter-departmental growth opportunities.
Since inception, it has been our vision to create “value for all our stakeholders – Associates, Customers, Investors, Suppliers & Society”. And accordingly, our workforce believes in being professional, fair and vigilant and have successfully inculcated these values in our work process.
CogentHub works in accordance to the ISO 9001:2008 guidelines to ensure higher productivity and optimum delivery. In addition, we have Six Sigma certified professionals for optimum delivery standards. We are proud to have world class training and conferencing facilities to deliver the best results for our clients across the globe.