Demonstrate Next-Level International Data protection With ISO 27701

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ISO/IEC 27701 At-A- Glance

  • SO/IEC 27701 is a new, privacy-oriented standard that builds upon the well known ISO/IEC 27001 security standard.

  • Certification to ISO/IEC 27701 (when available) will require certification to ISO/IEC 27001.

  • ISO/IEC 27001 provides controls for general security measures. ISO/IEC 27701 focuses on new requirements and management, along with implementation guidance, explicitly directed at protecting personal information.

  • SO/IEC 27701 may demonstrate compliance and accountability with various privacy regimes worldwide, including the GDPR.

  • Businesses may want to include contractual obligations requiring vendors who handle sensitive personal information to comply with or, where appropriate, become certified under ISO/IEC 27701.

  • Businesses may want to include contractual obligations requiring vendors who handle sensitive personal information to comply with or, where appropriate, become certified under ISO/IEC 27701.

Advances in technology and the spread of smartphones and tablets has increased data mining. Improvements in internet connectivity have created a data-rich world where personal data’s economic and social value has grown immensely. Under the surveillance capitalism model, it based value creation on extracting as much data as possible about users, turning that data into behavioral profiles, and then monetising those profiles through internal use or sale to third parties.

Traditionally, privacy played the second fiddle to security. That’s because, to some, privacy was more of an abstract concept. But an ever-growing number of new and changing laws are now blurring the lines between the two. In a recent webinar on Privacy and Security hosted by Apptega, only 23% of attendees showed that different departments maintain privacy and security separately

Implementing a Privacy Information Management System (PIMS) in compliance with the requirements and guidance of the ISO/IEC 27701 will enable organisations to assess, treat, and reduce risks associated with the collection, maintenance and processing of personal information.

What is ISO 27701?

The International Standard Organization (ISO) published in August 2019 it’s standard ISO 27701 certified by British Standard Institution (BSI). ISO 27701 or Privacy Information Management System (PIMS) is a privacy extension to ISO 27001 Information Security Management System (ISMS). It can support your organisation in meeting the regulatory requirements and manage privacy risks related to Personally Identifiable Information (PII).

The International Electro-technical Commission (IEC) is an international standards organisation that prepares and publishes international standards for all electrical, electronic and related technologies—collectively known as “electrotechnology

What is personally identifiable information (PII)?

Personally identifiable information (PII) is any data that can identify a specific individual

  • We commonly know Social Security numbers, mailing or email address, and phone numbers as PII. But technology has considerably expanded PII’s scope.

  • It can include an IP address, login IDs, social media posts, or digital images.

  • Geolocation, biometric, and behavioural data also classifies as PII.

What’s a PIMS?

A PIMS is a Personal Information Management System. They are personal data stores, personal data spaces, or personal data vaults. These systems allow people to control their data and manage their online identity by enabling individuals to gather, store, update and share personal data. PIMS also lets people allow, deny, or withdraw consent to third parties to access their data.

PIMS combines of:

  • Clearly-defined and widely-understood policies and procedures

  • Effective privacy management technology

  • Well-trained people to protect the Personally Identifiable Information (PII) your organisation holds and uses

An effective PIMS will reassure your organisation’s

  • Employees

  • Customers

  • Contacts

  • Other stakeholders

That you’re managing their personal information securely and responsibly

Your PIMS will help you store and share PII, both internally and externally. The right PIMS will also make it easy for people to update and correct any data you hold on them.

ISO 27701 Certification Provides Your Organization With Multiple Benefits
  • Support compliance to privacy regulations – Such as the European Union General Data Protection Regulation (EU GDPR) and local privacy laws and regulations.

  • Provide confidence to stakeholders and customers – That you are maintaining the highest standards in managing privacy risks related to PII.

  • Clear roles & responsibilities – For PII controllers and PII processors holding responsibility and accountability for PII processing

  • Minimise risks – Of disruptions of critical processes and financial losses associated with a breach.

Why is ISO/IEC 27701 important for you?

In today’s increasingly connected world, consumers generate massive volumes of data each day. The new age of technology has led to the exponential growth of the collection of personal information. The increase in data processing has led to privacy concerns. Hacking your company’s data will lead to an extensive loss of personal identification information (PII) of customers. Losing customers will bring down your company’s yearly revenue drastically.

Hence, implementing a Privacy Information Management System (PIMS) in compliance with the requirements and guidance of the ISO/IEC 27701 will enable organisations to assess, treat, and reduce risks associated with the collection, maintenance and processing of personal information.

Why is ISO/IEC 27701 good for my business?
  • Builds trust in your company’s ability to manage personal information, both for customers and employees.

  • Support in compliance with GDPR and other applicable privacy regulations.

  • Clarifies the roles and responsibilities within your organization.

  • Improves internal competence and process to avoid breaches

  • Facilitates agreements with business partners where the processing of PII is mutually relevant

  • Integrates easily with the leading information security standard ISO/IEC 27001.

Achieving ISO 22701 certification can also have Positive Impact, including:

  • Making it easy to prove that you’re serious about information security

  • Speeding up your sales process and opening up new marketplace.

  • Strengthening relationships with existing customers and stakeholders.

Some adverse outcomes of breach of Personally Identifiable Information (PII) are:

  • Fines of up to €20 million (under the EU’s GDPR regulations)

  • Substantial brand and reputational damage

  • Personal privacy issues for any compromised individuals

Compliance Challenges:

Expecting vendors to certify against PIMS will be effective in establishing responsible privacy practices by suppliers and partners no matter the size of your organization. ISO/IEC 27701 addresses three key compliance challenges:

Too many regulatory requirements to juggle: Reconciling multiple regulatory requirements through the use a universal set of operational controls enables consistent and efficient implementation.

Too costly to audit regulation-by regulation: Too costly to audit regulation-by regulation:

Promise of compliance without proof is potentially risky: Commercial agreements involving movement of personal information may warrant certification of compliance.

What is the history of ISO/IEC 27701?

ISO 27001 is the most popular security standard in the world. But it had some gaps. In particular, it does not tell you how to set up Personally Identifiable Information (PII) security measures. The EU’s General Data Protection Regulation (GDPR) brought ISO 27001’s lack of clear PII guidance into focus. GDPR asks for PII security measures, but it does not give any implementation guidance or requirements.

So work began on the standard that would become ISO 27701. They developed the new PII management standard as ISO/IEC 27522. Technical work on ISO 27522 ended in 2019, leading to the publication of the new standard on 6th August 2019. It’s an extension to ISO/IEC 27001. Before publication, they renamed ISO/IEC 27522 as ISO/ IEC 27701. That’s because any standard describing how to create a management system should end with 01.

PII Controllers and PII Processors

The ISO 27701 standard outlines a framework for Personally Identifiable Information (PII) Controllers and PII Processors to manage privacy controls to reduce the risk to the privacy rights of individuals.

Who should use ISO/IEC 27701?

ISO/IEC 27701 applies to all types and sizes of organisations, including public and private companies, government entities and not-for-profit organisations. It guides organisations that handle PII processing within an information security management system (ISMS), specifically:

  • PII controllers (including those who are joint PII controllers)

  • PII processors

Requirements Applicable To Controllers and Processors


At CogentHub, we offer detailed research, process analysis and understanding to present high-quality business data. This data will help you to strategize plans to attain set business objectives. We realise the value of quality control and data protection. Hence we have undertaken ISO certification in ISO 27701 certified by British Standard Institution (BSI) to provide you with the latest International Privacy Standard. ISO 27001 is the global benchmark for information security management, and partnering with us will help your business reach new heights.


Debarpita has completed her post-graduation in Applied Geology from Presidency University, Kolkata, India. Her key areas are Content writing and Research. She is in this industry for one year. Her areas of interest include palaeontology, writing, travelling and listening to audiobooks.

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