Integrated BPO

CogentHub offers quality outsourcing services devised to support your clients worldwide. Our integrated BPO platform seamlessly merges various benefits to ensure high-quality business process management for your enterprise.

We have helped companies increase revenue, stabilise cash flows, optimise capital utilisation, cost reductions and maximum customer satisfaction. These augmentations can assist you to achieve that cutting edge against the competition.

Our associations with companies operating in multiple fields have provided us with a multi-dimensional view of the business landscape dynamics. At CogentHub, we firmly believe in delivering quantifiable results that will allow you to measure your efficiency and productivity enhancements.

Our Verticals

Telecom & ISP

Customer Care, Technical Support, Provisioning & Quality Audits, Tele-marketing

Retail

Customer Care, Dispute Management, Escalation Queue, Upsell Queue

Travel & Transport

Customer Care, Travel Guide, Navigation Support, Logistics Management

Energy & Utilities

Customer Care, Technical Support, Tele-marketing

Healthcare

Customer Care, Helpline, Doctor Helpline, Medical Transcription

Our Advantage

  • Covers all stage of customer lifecycle
  • Helps in cost reduction, while focusing on improving the clients’ business performance across various business processes
  • Enhanced customer satisfaction
  • Delivering measurable results
  • Experience of serving clients across diverse industries

Awards & recognition